How do I disconnect from Xero?
You will need to login to the ScaleFactor Portal, then navigate the left hand option for settings. There will be a disconnect button you can use there.
What is the purpose of the ScaleFactor Insights Integration?
The ScaleFactor Insight integration is to provide you key insights into your accounting system to show you data not readily available to most business owners.
How much does this integration cost?
With the ScaleFactor Insights integration there is no charge. It is a tool to show you the heart beat of your business. ScaleFactor can be contacted if you need help with any of your financial or accounting systems to get work completed.
How often is my data synced?
The ScaleFactor insights tool is synced every hour and the charts are updated daily to reflect any changes to the accounting system.
Can I get more KPI’s added to the dashboard?
Yes – ScaleFactor is working to add more customer insights as we realize what data is available through other connected sources in the future.
If I need accounting help, can ScaleFactor be contacted?
Yes – ScaleFactor can be contacted by clicking on the Services section of the navigation and you can have several choices to gain help from ScaleFactor.
If you need help with any step of the process you can contact two sources, email@example.com or you can contact 512-593-2999 to speak with a representative or reach out to us on Social Media @ScaleFactorLLC